Poor customer service (FarmerRain)

[mason]

I'm just wondering: Does FarmerRain EVER answer anybody's emails?

This is the second time they've failed to respond to a legitimate enquiry. That I have already bought rainwear from them just makes it worse.

I was asking if and when they will have more L or XL shiny yellow Atlas jumpsuits in stock but so far I have not received any kind of response.

I am just so disappointed.

[spitfire617]

I'm just wondering: Does FarmerRain EVER answer anybody's emails?

This is the second time they've failed to respond to a legitimate enquiry. That I have already bought rainwear from them just makes it worse.

I was asking if and when they will have more L or XL shiny yellow Atlas jumpsuits in stock but so far I have not received any kind of response.

I am just so disappointed.

I have never had any reason to e mail them as I have not bought anything from them so I cannot answer you question!

[rainwearseeker]

they so answer, but not all the time. i asked for samples and they said they were going to send some, but have not as of yet so i will need to follow up again. one time i was getting failed deliveries (i wonder if the site was down).

[irishcagoule]

In my years of dealing with Farmerrain, plus visits to them in Emmabodea, I have never had any issues, earlier this year I had an order delivered to a Pick Up place in Sweden, earlier than my arrival date. I email them and they were able to contact the place to hold it for me. When I arrived I was able to collect the item on the production of Photo ID .

[mason]

It's all good - I just heard from them. they are going to make up a new Atlas jumpsuit for me.

[spitfire617]

It's all good - I just heard from them. they are going to make up a new Atlas jumpsuit for me.

Result then!!

[rainwear-experience]

I'm just wondering: Does FarmerRain EVER answer anybody's emails?

This is the second time they've failed to respond to a legitimate enquiry. That I have already bought rainwear from them just makes it worse.

I was asking if and when they will have more L or XL shiny yellow Atlas jumpsuits in stock but so far I have not received any kind of response.

I am just so disappointed.

I have never had any reason to e mail them as I have not bought anything from them so I cannot answer you question!

Me neither

[rainwear-experience]

In my years of dealing with Farmerrain, plus visits to them in Emmabodea, I have never had any issues, earlier this year I had an order delivered to a Pick Up place in Sweden, earlier than my arrival date. I email them and they were able to contact the place to hold it for me. When I arrived I was able to collect the item on the production of Photo ID .

Should you be advertising you use places on a public forum

Ooops, my bad I was thinking pick up joint

[rainwear-experience]

they so answer, but not all the time. i asked for samples and they said they were going to send some, but have not as of yet so i will need to follow up again. one time i was getting failed deliveries (i wonder if the site was down).

Maybe they blocked you to get some respite

[irishcagoule]

I only gave my own personal experience, living in Ireland. Purchases made direct and delivered to address in Ireland and in Sweden,