Poor customer service (FarmerRain)

All rainwear discussions in general or that do not fit into other categories.
rainwearseeker
Posts: 740
Joined: April 5th, 2017, 10:49 am

Re: Poor customer service (FarmerRain)

Post by rainwearseeker »

rainwear-experience wrote: December 18th, 2019, 1:57 pm
rainwearseeker wrote: December 18th, 2019, 10:19 am they so answer, but not all the time. i asked for samples and they said they were going to send some, but have not as of yet so i will need to follow up again. one time i was getting failed deliveries (i wonder if the site was down).
Maybe they blocked you to get some respite
no because they said they were going to send me samples when they have them. also they have responded to my emails.
rainwear-experience
Posts: 3234
Joined: January 17th, 2010, 12:35 pm

Re: Poor customer service (FarmerRain)

Post by rainwear-experience »

rainwearseeker wrote: December 19th, 2019, 1:08 am
rainwear-experience wrote: December 18th, 2019, 1:57 pm
rainwearseeker wrote: December 18th, 2019, 10:19 am they so answer, but not all the time. i asked for samples and they said they were going to send some, but have not as of yet so i will need to follow up again. one time i was getting failed deliveries (i wonder if the site was down).
Maybe they blocked you to get some respite
no because they said they were going to send me samples when they have them. also they have responded to my emails.
Probably just a temporary block then ;)
rainwearseeker
Posts: 740
Joined: April 5th, 2017, 10:49 am

Re: Poor customer service (FarmerRain)

Post by rainwearseeker »

rainwear-experience wrote: December 19th, 2019, 10:03 am
rainwearseeker wrote: December 19th, 2019, 1:08 am
rainwear-experience wrote: December 18th, 2019, 1:57 pm

Maybe they blocked you to get some respite
no because they said they were going to send me samples when they have them. also they have responded to my emails.
Probably just a temporary block then ;)
or it was an error in the system. they asked a question and i tried to respond but the message would not go through. also the site was just updated so that would explain why bugs occurred.
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